Case Studies

Each water utility is unique.
See how they benefited in unique ways by adopting CityTaps solutions.

Main projects

“
My advice to other water utilities: if they have high debt, if they have low revenue collection efficiency, this is the way to go.

Patrick Langat, Managing Director,

BOMWASCO, Bomet, Kenya

Alawi Ahmadi, Customer Service Manager,
Tanga UWASA, Tanzania

“

The system supports the accurate measurement of water consumption and even helps us identify if they are leakage or unallowed water usage.

“

Now our meter readers have turned into problem solvers. The customer care have become data analysts and experts. The debt collectors are now focusing on repayment plans.

Kingston Mulewa, Audit Manager and PAY-C project manager, MAWASCO, Malindi, Kenya

Mounkaïla Dandakoye, Commercial Director,
SEEN, Niamey, Niger

“

CityTaps is for us an innovative solution provider. With the prepaid water meters, SEEN collects cash even before the customer consumes water.