• Privacy Policy


    Our Privacy Policy

    At CityTaps, we respect your concern about your personal data and privacy. We therefore comply with the relevant laws and regulations, including the EU General Data Protection Regulation (GDPR).

    This Privacy Policy describes the kind of personal data collected by CityTaps on this website and how this data is processed.

    CityTaps, based in Montrouge, Paris, France is responsible for the processing of personal data as indicated in this privacy policy.

    What type of information is collected from you?

    CityTaps may collect and process personal data including:

    • Name

    • Email address

    • IP address, Browser and OS

    As well as information regarding what pages of our website are accessed and when.

    How we use the collected information

    CityTaps may use information to:

    • Carry out our obligations arising from any contracts entered into by you and us;

    • Seek your views or comments on the services we provide;

    • Notify you of changes to our services;

    • Send you communications which you have requested that may be of interest to you. These may include information about campaigns, appeals, fundraising etc..;

    • Contact you about activities, promotions of our associated companies goods and services;

    • Communicating about our work and activities. For example, distributing our newsletters, including occasional invitations for events (co)organized by CityTaps. If you no longer wish to receive updates about CityTaps you can easily unsubscribe via the button ‘unsubscribe’ in the footer of the newsletter.

    Who has access to your information?

    CityTaps will not sell or rent your information to third parties.

    We will not share your information with third parties for marketing purposes.

    We may pass your information to our third party service providers, agents, subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf. However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties beyond the CityTaps Network for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

    We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation, or if we’re under a duty to disclose or share your personal data in order to comply with any legal obligation or to enforce or apply our terms of use or to protect the rights, property or safety of our supporters and customers. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.

    Your Choices

    You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct communications from us about the vital work we do and our exciting services, then you can select your choices by unticking the relevant boxes situated on the form on which we collect your information.

    We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for any purpose by post if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by contacting us by email: info@citytaps.org.

    How you can access and update your information

    ​The accuracy of your information is important to us. By communicating your personal data you guarantee that it is accurate and complete.

    CityTaps works on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change email address, or any of the other information we hold is inaccurate or out of date, please email us at: info@citytaps.org, or write to us.


    You have the right to ask for a copy of the information CityTaps holds about you.

    Security precautions in place to protect the loss, misuse or alteration of your information

    When you give us personal information, we take steps to ensure that it’s treated securely.

    Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.

    Use of Cookies

    Like many other websites, CityTaps uses cookies. You deserve the best website experience. Therefore, we use cookies on our website to measure its performance and continuously improve it. We want our website to be informative, personal, and as user-friendly as possible. Cookies help us to achieve this.

    ‘Cookies' are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual.

    It is possible to switch off cookies by setting your browser preferences. Turning cookies off may result in a loss of functionality when using our website.

    Links to other websites

    Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

    In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

    Transferring your information outside of Europe

    ​As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). These countries may not have similar data protection laws to France and EU. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.


    Review of this Policy

    ​We keep this Policy under regular review. This Policy was last updated in March 2020.



    E-mail: info@citytaps.org


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